Horsey Lightly Fynn Solicitors & Town Planners



Frequently Asked Questions...

What are your terms of business?

Our terms of business are designed to meet your individual needs and will vary slightly dependent on the nature of the matter which we are asked to help you with. The terms of business are available upon request and will be sent out to you in any event, once you instruct us to act on your behalf.

How are your fees calculated?

We are happy to discuss with you the amount of our fees and the way in which they are calculated.

Broadly, there are two methods which we utilise:-

The first is by applying an hourly rate to the time taken. This is then invoiced on a monthly basis which we agree and set out in our terms of business.

The second method is according to the value of the work. Time/value-related fees vary according to individual fee-earner's rate per hour.

Value Added Tax and out-of-pocket expenses, which are known as 'disbursements', are charged in addition. We will always use our best endeavours to provide you with an indication as to the likely fee. For some matters, we are able to provide full quotations whereas for others, such as litigation, when the amount of work involved may be difficult to assess, fees will be reviewed regularly.

What are your opening hours?

All our offices are generally open, Monday to Friday, as follows:-

You can always contact the offices out of hours by leaving a message on our telephone system, sending a fax, e-mailing us or filling out or online form.

Is it possible for you to visit me at my home?

We will visit Clients at home by prior arrangements. In addition, whilst members of our various departments may be based in one of our offices, they will travel to other offices to see Clients by prior arrangement.

Do you undertake criminal work?

We do not have a designated criminal law department. We can, however, arrange for Clients to have representation in matters such as alleged road traffic offences, e.g. speeding. Please speak to our Litigation/Dispute Resolution Department.

Can I apply for Legal Aid?

Legal Aid is now known as Public Funding. We do not have a franchise with the Legal Services Commission and are therefore unable to offer this service to you. You may be eligible, subject to your capital and income. Those details can be found on the website of the Legal Services Commission - www.legalservices.gov.uk/calculator/index.htm.

If you do find that you are eligible for Public Funding, your local library or Citizens Advice Bureau will be able to provide you with a list of solicitors in your area who provide that service.